Sep 18, 2019
Received call from Humana, the foreign woman wanted to update records for Mom, I told her the records are already updated, but she wanted more information to double check to make sure, so I asked her where are you calling from, she said Florida on the 877-999-3992,I said the records are already updated, and Good-bye! Then she calls back from this number still insisting to update records, I told her, you just told me that you were calling from Florida, and now you are calling me from a landline number from Greensboro which is near me, so how are you calling me from Florida, if you are now calling me from a local landline number. I told her that she is pulling a scam! I hung up. Then I turned around and called this number back, she answered Humana!, so I just hung up again. If I need to update any records, I will have my insurance agent do that for me. My mom doesn't need a nurse to come out by them, I already have one come out everyday from hospice. They have been harrassing me for the past 4 months!