message left on machine: "Hello, this is Allison from the warranty department. Can you hear me ok? This is Allison from the warranty department. The reason I'm calling you is to remind you that we sent you a final warranty notice in the mail letting you know that the warranty has expired and this is the final call for you to renew the warranty before we close the file. Would you  like to hear your options about getting back under coverage?" Never say what warranty company they're calling from nor what was covered.  :p