Just received call from this #. Asked for bill info. stated nothing was being altered - just getting meter #. Gave the # to her and suddenly another lady jumped on the line and started hard sell telling me I would received confirmation code for the changes - I stated no changes were to be made and the prior lady had stated they wouldn't. New lady argued with me stating that this is being done.... I told her I do not give permission to change my account. She argued and argued until I finally said I was finished with the phone call. She was rude and hung up.