Best report
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Dec 27, 2013
This is Southwest Medical Collection Agency. They called me and ask for me by name when I confirmed that I was who they were looking for, they said they showed my address as [omitted]. When I confirmed it She *THEN* stated that her call was being recorded and that this call was to collect a debt and that any information collected during the call would be used to collect said debt. When I advised her that she is required by law to make that declaration at the beginning of the call she said she thought that she had. I repeated the conversation to that point back to her. She agreed she *may have* made a mistake. I told her that since the call was recorded that I was insisting that she let her manager know of our conversation and to pull the recording and listen.