I receive a call from Bank Card Services aka Card Holder Services every afternoon.  Today I got the name of the representative - her name was Ashley Jones.  She lives in Orlando, FL.  I asked for the company address and she wouldn't give it to me.  She did tell me it was based in Tampa, FL.  I have read reports of others who have gotten this call.  Yesterday I told the representative I have an ill husband who has to sleep each afternoon and they keep waking him up.  Ha!  Even that does not stop the calls.  We now take our phone off the hook each afternoon.  But they still call later on.  Seems there is no stopping them.