Best report
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Mar 3, 2017
I moved to Florida 7 years ago and opened a checking account. Six weeks later I decided to move back to the west coast and called the bank. I spoke on the phone to the woman who opened the account for me when I went in person to the bank six weeks earlier, and told her I was going back to the west coast. I assumed she had closed the account for me. She did not. It accumulated monthly junk fees up to around $200. This place at 321-296-8171 threatens to sue for the amount of the "debt." I contacted the bank and they said the debt was sold to this collection agency and is no longer in their control so they could not do anything about it other than send me an extensive letter outlining what happened, after I complained to the Consumer Financial Protection Bureau. Letting bank accounts continue to accrue fees when the balance is below zero, seems to be an unethical bank practice. When a balance is below zero the account should be automatically closed if the account holder cannot be contacted.