A man is calling her mother like 20 times/day.  She asked him not to call a few times but all that did was increase the calls.  He said he was trying to take a survey and provide free medication.  I advised the consumer that this was a scam and should be reported to the FTC.
I advised the consumer not to speak to these callers or press any removal options. I also recommended blocking the number(s).  I suggested not answering unfamiliar numbers and allowing people to leave a voicemail that want a call back.  FTC referral.