Jan 9, 2014
Excellus BCBS subcontractor marketing firm doing cust satisfaction survey. After I told BCBS to delete my number and never call me on it (only use diff #), they REFUSE. Instead they give my # to this survey firm and REFUSE to fix several problems with my account. I never agreed to let BCBS disclose my # to anyone. Survey firm hung up as I started to tell them I never agreed to them calling me.