Immediately started asking questions about our medical practice without identifying herself. When I interrupted, and asked what the call was for, she said she was from an insurance company & verifying that we had treated a patient. She gave me the name, and said the person also had aliases, so I should also search by birthdate/SSN.

She also asked intrusive questions about our record-keeping practices that were not related specifically to that patient.

Immediately started asking questions about our medical practice without identifying herself. When I interrupted, and asked what the call was for, she said she was from an insurance company & verifying that we had treated a patient. She gave me the name, and said the person also had aliases, so I should also search by birthdate/SSN.

She also asked intrusive questions about our record-keeping practices that were not related specifically to that patient.

I have received many phone calls from people stating they worked for insurance companies and were  checking to see if so and so was a patient.  I have told them without a signed form from the patient, I am unable to release any info.  (None of the names that I have been given were patients of ours.)  When I called the insurance company to inquire about this practice, they suggested I get last names and return #s  of the callers to report to their fraud department.  I'm still unsure of what the scam is though??

I got a call this morning with the same questions......They asked for a doctor that had the same first and last name as me, but the wrong middle initial and the address was where I had an office over three years ago...
I called back, got the same person, Bianca, who said they were a third party working for insurance companies.

In this case I think I believe them, lol.

Caller ID said  "Missouri"

Received a telephone call identified herself as Ashley with Traveler's Insurance looking for patient information.  Were we a "refill pharmacy"?  Asked for her telephone number, which she gave as (314) 714-5866.  Then asked for her address... said St. Paul then she hesitated, fessed up - 3rd party not directly with Travelers.  Told her that she should have identified herself as such.  She said she did (which she did not).  She got frustrated and hung up.