Best report
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Jul 21, 2011
Caller asked for me by name. I told him he had reached me. He identified himself as "Kenneth", stating that he was calling from the "senior benefits team". I asked who the "senior benefits team is, and he said they are a "licensed insurance agency in Bridgeton [Missouri]" and that they are "conducting a survey", that "this is not a sales call". I asked for the phone number, and he said it is 314-536-3607. I told him that I have had calls from "senior benefits team" with that number before, and did not want calls from them again. I said we are on the Missouri no-call list and should not be called. He said they have no way of knowing that. I told him yes they do, and told him that if he did not know that, then they have a management problem. I asked him to take me off their call list. He said he would destroy the card he had in front of him with my name on it. I asked to be connected with the supervisor, and he said he was not able to do that. He gave me the same number as above, to call and ask for a supervisor. We ended the call, and I intended to call for a supervisor, but soon thought that might get construed as "starting a business relationship" which would allow them to flout the no-call principle, so I did not try. "Kenneth" was polite throughout the call, as I was too, but I just can't believe him, based on my having previous calls from persons "from the senior benefits team", giving the same number, in each of which I declined to participate in the "survey" and requested not to be called, and after one of which I made a Missouri No-call complaint (July 1, reported on July 18).