Best report
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Aug 27, 2008
I get 3 or 4 calls a week, usually in the afternoon (3:00 to 4:00 EST) and no one is on the line when I answer. I tried calling back to see how the calling line was answered and all I got was "all representatives are busy now; your call will be answered in the order it was received." The live person said, "Good afternoon, how may I help you?" I just maintained my silence - turnabout IS fair play, after all.