Best report
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Jul 17, 2012
Scam here in VA too. Guy going by name Charlie Reeves, claiming to be Microsoft Windows support tech called a friend saying his computer had been infected, offered to fix it. Friend allowed him to access it using LogMe In. Left the computer unable to rerstart due to missing/ corrupt HAL.dll file. I copied the file from another Dell, got computer to start in safe mode, discovered a chat session from the supposed MS technician. I'll do a thorough sweep of the computer tomorrow before connecting to net in case a "poison pill" was installed to enable later control of the machine.