Apr 16, 2009
OK! so I made the appointment, and @ 11:15am the next day, they showed up.
After a rather heavy conversation with this guy, where I expressed my frustration with the way they go about getting their business, AFTER he told me that they use telemarketers to get it, he gave me a number, 1(888)713-8199 to call to get get my number of their list, I called it, while he was there, and got a message that the number was no longer in business...
I put the phone up to his ear, I said wtf are you talking about ? and he started to walk away.
Prior I had gotten his business card & written down the number on his company shirt, but forgot to get HIS name and get his license plate number.
Today I called up the company, "SMART Cleaning & Restoration", 1(800)710-9134
spoke with the boss, that denied he had sent someone to my house, that in fact he didn't have anyone working for him with the description that I gave of the guy coming to clean my carpets (which I don't have)
SO PLEASE, if you don't mind, next time they call you, set the appointment, even if you're not gonna be there, give 'em wrong name and number, cause they won't call to confirm the appointment....and if you really wanna help me, be there, get the technicians name, the company business card, even follow the guy out and get his license plate number of their vehicle...it might be too much, but heym I wanna get those b**tards lol