On Computer. Message said Microsoft had been notified that my computer was infected with a Virus or Spyware. Computer might be sending Credit Card Info. I have AVG Anti Virus Premium.  I have Malearned protection as well.  I run them a few times each week.  I'm not Infected.

I just got the same message on my computer. It started with a Buh Buh Buh alrm saying

"Critical Alert from Microsoft. Your computer has alerted us that it is infected by a virus and or spyware. This virs may be sending your credit card details, facebook login , or personal emails to hackers remotely. Please call us immediately toll free at the number listed so ousupport r . If you close this page before be we will be
I dont know if this

I didn't finish my message due to error on my phone. As i was saying:

I just got the same message on my computer. It started with a Buh Buh Buh alrm saying

"Critical Alert from Microsoft. Your computer has alerted us that it is infected by a virus and or spyware. This virus may be sending your credit card details, facebook login , and personal emails to hackers remotely. Please call us toll free immediately at the number listed so our support engineers can walk you through the removal process over the phone. If you close this page before calling us, we be we will be forced to disable your computer to prevent further damage to our network .

Error Number: 268D3"

I dont know if this is legit or a hoax, All I know is I've lost total control of my compter. I even hit the turn-off computer button and the computer rested but when I turned my computer back on, the page I cannot get rid of is still there.

What should i do?

Okay this is what you do, call Microsoft's actual numbet 1-800-642-7676, DO NOT CALL 305-902-4549 I called Microsoft thru the 1-800 number and they said that 305 number is a scam. So call the 1800 number.

You may be on hold for several minutes and then may talk to one person. Tell him or her what is going on. They will give you a case numbrt, should be ten digits. Have paper and pen available. Then you may be transferred to another person.

When you get transferred, tell the person what's going on and do what he or she says,

I called and just got off the phone with them and they helped me.

They also gave me a website to report this number to

support!.microsoft.com/reportascam to file a report.

Good thing i didn't call the 305 number and was suspicious, I have autism but the high-functioning kind and I fell for many things even into my 20s.I could" have esily.fallen for this!

I.hope this helps.

I just got the same message on my computer. It happened when I clicked on a news item regarding the death of Jane Fonda in Facebook!!!

"Critical Alert from Microsoft. Your computer has alerted us that it is infected by a virus and or spyware. This virus may be sending your credit card details, facebook login , and personal emails to hackers remotely. Please call us toll free immediately at the number listed so our support engineers can walk you through the removal process over the phone. If you close this page before calling us, we be we will be forced to disable your computer to prevent further damage to our network .

Error Number: 268D3"

I dont know if this is legit or a hoax, All I know is I've lost total control of my compter. I even hit the turn-off computer button and the computer rested but when I turned my computer back on, the page I cannot get rid of is still there.

Here is what you should do...

Okay this is what you do, call Microsoft's actual numbet 1-800-642-7676, DO NOT CALL 305-902-4549 I called Microsoft thru the 1-800 number and they said that 305 number is a scam. So call the 1800 number.

You may be on hold for several minutes and then may talk to one person. Tell him or her what is going on. They will give you a case numbrt, should be ten digits. Have paper and pen available. Then you may be transferred to another person.

When you get a Support Agent, tell them what's going on. They are helpful ad they will ask for a phone number and your email address. They will tell you what your options are. Be sure to file a REPORT on the following website:
[support.microsoft.com/reportascam].

Good Luck and I hope this helps you!