Made appt to have come out. Two men were sent but they did not have the right hose extention to hook up to test the water from the kitchen sink or the bathroom sink. If this is what they do for a living you would think they had all equipment thats needed for the testing. They had no idea of the gas card that was offered. Instead they thought it was gift card to Home Depot or fav eating spot. Very odd and regret having them in my house. They want to reschdule our visit. No thank you!