Sep 12, 2013
This user uses bandwith.com and is in violation of federal laws as well as the bandwith.com acceptable use policy.
1. Go to Bandwidth.com and at the bottom of the page on the right, in small grey letters, click on the word 'Legal'.
2. On the next page under 'Acceptable Use Policy', in small blue letters, click on 'Report Potential AUP Violations'
3. On the next page it will ask for the name, email, and phone number of the person reporting the phone number and then the phone number in question. There is a place for a brief description of the problem in the comment box then it will say at the bottom click the ' ______ ' to submit. They have a series of photos at the bottom and it will change each time you submit a complaint, for instance, click the duck to submit'. For those customers who do not want to report this issue online, they can call 1-800-808-5150 and report it to them.
The second way to report the issue was by emailing the legal department and requesting the subscriber information so that we could go out to the address listed for the subscriber and inform them of the problem. I have done this as well just in case bandwidth.com can not fix the problem on their end.