A consumer satisfaction survey for USAA by a separate company. Would you be likely to recommend to a friend, how much do you trust USAA, etc.

Called my cell & I let it go to VM... If I don't recognize the number, I don't answer.  Usually, I'll give them one chance to call & leave a message; then, if no msg left, I block the caller... After reading these posts... They're blocked after one strike.

They leave me a message that they are calling with USAA with an offer and will call me back at another time.  3 calls so far.  I don't answer.

Got two calls from this number, three hours apart. After 3 rings, I picked up the handset, said nothing.
I heard a young woman's voice ask for me by my last name, I said nothing.
She asked again after about 5 seconds, I said nothing.
Several seconds later, the caller hung up.
Name                             Number               When                  Length
CREATIVE CONSUM     281-240-9646     Thu, 12-10-15     0:08

If these are a research company, like the others have said, I have no idea what research they are trying to do.

In the past, whenever I answered a phone and it was someone wanting to do a survey, I told them "We don't do surveys here and don't call us again because you are wasting your time."

I got a call from them 6:45pm this evening. They were doing a survey for the insurance company I use. I declined to participate. Not a scam in my instance. Just a call I didn't want to get.