Sep 7, 2011
OK. This is one of the worst of the worst. The company that is calling is not selling anything. They're a Michigan telco that rents their equipment and staff to the alarm scammers, etc. So, the jerk you're talking to isn't selling whatever, he's working for the telco.
Here's some information to reach a real person or file a complaint. It's a question of where to strike though. The Michigan company is a subsidiary of a huge chain of corps in about 20 states, called US Xchange, LLC. The CEO is considered a genius for his ability to use telco regs to provide spam calling to scammers. America. Land of fraud. He has three houses, in NY, CT and a vacation place on Marco Island, FL. I don't know if this is his current phone or the person that lived there before, but I know this is the address of his main house. "20 WHITESTONE LANE. ROCHESTER NY 14618 US (585) 244-3024" His wife is named Claire, and his name is Steve Dubnik (48 years old).
The guy that is actually running the Michigan POS (and I don't mean "point of service") is named David J. Easter. He's involved in all kinds of telco misadventures and is the legitimate face of illegitimate telco business. I'm not sure about his home address, but am pretty sure he works out of "1400 US 31 Highway Beulah, MI 49617". The phone there is 231-709-9704. It's not a telco though. His other sideline is people finders and paid genealogy research. That's one of his genealogy businesses, but I think it's the phone he answers. His emails are easterdj@gmail.com, deaster77@hotmail.com.
The calls themselves are coming from 20 Monroe Avenue, NW Suite 450, Grand Rapids, Michigan 49503 and 712 Abbot Rd., East Lansing, MI 48823. The number the callers give a callback number that is used just for that, to redirect irate callers. The call center's real number is 616-988-7100. They go by "Choice One" to hide the fact that they are really US Xchange.
Complicated, but I know this much. Serving Easter a cease and desist notice puts you in a strong legal position. I'm going to call//email him every time I trace a spam call and it's Choice One. But the beast that is driving most that industry is US Xchange and Steve Dubnik