Jan 7, 2010
Amen to this. Their job is to set an appointment with the owner aka decision maker not with the employee of the company. So it is really not all that important if the employee gets annoyed with these calls. Switch the call to the owner, don't make financial decision on behalf of your business unless you are authorized to do so. By pretending to be the owner or by not switching the call to the owner you may be costing your company money and that is a financial decision that you, the annoyed employee, are not authorized to make