I still can't get over how incompetent these people are.  They're back to using a pre-recorded message from years ago ("due to the recent federal bailout, you're not eligible for blah blah").  Update that, cardmember services!  

Will never understand why they don't make any effort to remove numbers from their lists.  I have a good proven record of wasting their time.  I'm not going to suddenly grow dumb and fall for the scam.  Why waste their own time calling the same person hundreds of times?

Just had this conversation:
"Cardmember services; are you calling to lower the rates on your credit card balances?"
"I can't believe how incompetent your organization is."
"Excuse me?"
"How can a group as incompetent as yours stay around this long?"
"Sir, you pressed 1."
"Yes, and you've called me dozens of times."
*disconnected*