Best report
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May 14, 2011
If you call the 800 number, the mailbox is full - BUT.... if you press star, and enter a name, you can get a mailbox number. I entered "SMITH", and son of a gun, got the mailbox number for Andrew Smith. I left a message. "You say call back. Very important. I call back. Hurry. Please call me back. And I left the phone number for the Better Business Bureau! Dont get mad, get even! (BTW - I do not have an account with Capital One. It's a scam.