Mar 8, 2012
I have student loans with key and had problems with them in the past thinking was out of school when I really wasn't. I thought it was starting all over by getting these calls.. I tired to call them back but the number did not work. It gave a other number to call.That one as well did not work, once again it had a automated voice to call another number.. I called that one and someone picked up, it sounded like Key at first because it said welcome to Key then again in Spanish.. A woman picked up the line I told her about the number that had been calling me and that I student loans with Key and she said she would forward me to talk to someone about it, she just hung up on me.. I went to Key's web page got their contact number called them and the first part sounded the same but when I got to the operator she asked me name and if i had an account and was a lot more professional. I told her the number that called me and she said that she doesn't know of any Key Bank number that starts with 216.. I gave her the whole number and she told me it was NOT key and that she will be reporting the number.