Best report
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May 15, 2009
Got this call for renewal of AAA. Operator Kim was very pushy and quite disrespectful and rude. I explained that due to a lay-off we are unable to renew at this time. A long term AAA member, she tried various ways to get me to renew. When I finally told her I am struggling to just pay my mortgage she gave up sounding exasperated. AAA should look into their operators customer service techniques - I wouldn't renew now even if I could!