Dec 16, 2014
This is Prime Financial Service. They are the billing company for Methodist Hospitals in Dallas, TX. I spoke with Julie at the office and she informed me that they are having issues with their dialer at the moment. Instead of connecting the case worker it just hangs up.
I've been a patient at Methodist several times, I owe about 20 grande after insurance and P.F.S. has been helping me make minimum payments for years. These aren't the bad ones, honestly, they aren't out making threats or turning you into the credit bureau. If I need to skip a payment for any reason I just call them up and let them know, they are very helpful.
The only reason they have your phone number is if you've been a patient at that hospital and the only reason they would call is to make payment arrangements on an outstanding bill. They are actually an internal part of Methodist Hospital, and not an outside collecting agency, and they are able and willing to help you out. I've been a patient at Methodist several times, I owe about 20 grande after insurance and P.F.S. has been helping me make minimum payments for years.