Jan 15, 2015
(214) 396-5540 – They say they represent Crosscountry Mortgage. I got tired of getting 3 or 4 calls a day from the, which I normally don’t answer. Then I did some homework and found is that there is a legitimate company, Crosscountry Mortgage, Inc. in Brecksville, Ohio (between Cleveland and Akron). They are registered with the National Mortgage Licensing System and Registry (NMLS). I found out their NMLS ID number. They have an office in Dallas, but that number is not (214) 396-5540, even though 214 is a Dallas area code.
When I did answer their call, I asked if they were calling from Dallas. Their answer – They were calling from Brecksville, Ohio. I asked why the caller id showed a Dallas area code. They said the company was consolidating offices; they used to be in Texas but now were in Ohio. That did not make sense to me because I knew that the company was growing and looking for new affiliates and it had at least one office in the Dallas area. I asked for the NMLS ID number. The person who initiated the call had no idea what I was talking about. His supervisor had some idea, but was evasive. She gave me the telephone number, claiming it was the NMLS ID. When I challenged her she said it was their contract number. When I said I was planning to sue the company for violation of Do-Not-Call regulations, she assured me no one would call me again. So far they haven’t, but I’m ready if they do.