Mar 25, 2015
Lynn and John m are the same person. How much did you get paid to write these two shill posts. Any particular reason that your employer has F rating from the BBB?
BBB Business Review
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THIS BUSINESS IS NOT BBB ACCREDITED
Rapid Recovery Solution, Inc.
Fax: (631) 776-8112
View Additional Phone Numbers
25 Orville Drive Suite 101A, Bohemia, NY 11716
john@rapidrecoverysolution.com
http://www.rapidrecoverysolution.com
BBB® F Rating
On a scale of A+ to F
Reason for Rating
BBB Ratings System Overview
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BBB Accreditation
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Rapid Recovery Solution, Inc. include:
79 complaint(s) filed against business
Failure to respond to 28 complaint(s) filed against business
10 complaint(s) filed against business that were not resolved
Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Rapid Recovery Solution, Inc. include:
Length of time business has been operating
Customer Complaints Summary Read complaint details
79 complaints closed with BBB in last 3 years | 35 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 20
Delivery Issues 10
Guarantee/Warranty Issues 0
Problems with Product/Service 46
Total Closed Complaints 79
Additional Complaint Information
BBB files indicate a pattern of complaints concerning the servicing of client accounts for Rapid Recovery Solutions, Inc (RRS). Consumers are complaining to BBB about the issues they experience after making an agreement with RRS to assist with debt collection. Many complaints allege communications problems with the company, specifically not receiving a regular statement or account activity report from the company, and difficulty reaching the company to obtain updates on their account or payment status. In addition, some consumers are reporting extended delays in receiving payment of recovered monies, beyond the agreed upon time frame for remittance.
Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Rapid Recovery Solution, Inc.
Customer Reviews Summary Read customer reviews
1 Customer Review on Rapid Recovery Solution, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1
Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Rapid Recovery Solution, Inc.
Government Actions
BBB knows of no government actions involving the marketplace conduct of Rapid Recovery Solution, Inc..
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Advertising Review
BBB has nothing to report concerning Rapid Recovery Solution, Inc.'s advertising at this time.
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Additional Information
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BBB file opened: July 10, 2007
Business started: 07/01/1999 in NY
Business incorporated: 03/16/2006 in DE
Type of Entity
Corporation
Business Management
Mr. John Monderine, President/CEO
Contact Information
Principal: Mr. John Monderine, President/CEO
Business Category
COLLECTION AGENCIES
Alternate Business Names
RRS