Jan 18, 2016
They called me 5 times today. Caller ID says LOS ANGELES. Think it is credit one bank as they always call around this time of month although I pay my bill by bank autopay several days before the due date of 4th of every month to get around their deceptive website which holds payments made until AFTER the due date then slaps you with a $35.00 late fee! Their website has been down for several weeks so I can't look at my account to see if indeed they are trying to say I didn't pay on time. I learned the hard way, by making payments on line that this is their usual tactics so I switched to the security of my checking account autopay feature which proves my bank make payment 10 days prior to the due date! Bank records don't lie & I always make more than minimum payment due...for instance if they say min payment due is $25.00 I pay $75.00 . Since I'm on to them & they call via robot dialing, I finally answered the phone today (I was sleeping the 4 other times they started calling at 7:02 am-10:30 am) I said hello several times & no one replied so I started to hang up when I heard a female say "good day" but it was too late, i already started to hang up so they can't call me back today! Whew! This bank is whack & should be investigated!