Sep 15, 2013
Its a scam and all they want is your money! They have no way of knowing whats going on with your computer and No legitimate company cold calls like this. The scam usually entails them taking you to your event viewer which is a internal monitor that logs events on your computer.. Oh sure, you will see the error's logged, but its all a scam to get you to allow them access to your computer. The event viewer is only doing its job and its there for a real tech to look through should you actually have a problem. Then they want remote access! They usually turn your anti virus program off and give you a big spiel, then inform you they want a small fee to fix it.. several hundred dollars of course! Meanwhile, they have access to all your computer and could be gleaning personal info, downloading stuff to your computer to turn it into a zombie computer to spam folks..
The only persons who should be touching your computer is you, your manufacturer, Real Windows support that you have called and/or maybe a real live tech you see face to face!
http://www.ftc.gov/opa/2012/10/pecon.shtm
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
http://www.nbcnews.com/technology/were-window ... scam-6C10631331
http://www.scamwatch.gov.au/content/index.phtml/itemId/989316
http://www.net-security.org/secworld.php?id=13376