When I saw "Dell" on my caller ID, I was ready to blast whoever was on the line for their REALLY POOR CUSTOMER SERVICE. I received an empty carton that should have contained a new keyboard and mouse. Customer service adamantly insisted that since the opening of the carton was past the 21 day period during which customer complaints can be resolved, nothing could be done!! Even the service rep's manager gave the same tale. The Attorney General's office in our state said there had been similar complaints about Dell's service. I'd love to know if there is anyone at Dell to whom this grave disrespect for customers can be addressed?

You waited 21 days? If an empty cardboard box arrived for me I would have been on the phone that instant!

umm this number has called my house twice in a couple hours but not saying anything and its like a creepy computer noice like a robot but you cant understand what it says and then it just hangs up....
Its creeping me out, why would they call...

and im typing on a dell laptop right now.... wierdd.

Call but leave no message.

Keep getting calls - unknown, no messages, waking children from naps!