Sep 23, 2014
My brother got a voicemail message from Agent Bourne saying that it is urgent he calls her back so she can confirm some information about a case regarding me (my full name). I called them and it was a voicemail message, "If this is an emergency, please hang up and dial 911. Si este es una emergencia, por favor cuelgue y marque 911. You have reached the General Investigations Unit. Please listen carefully as our options have changed. If you know the investigator's extension, please dial at any time..." I dialed "0" for customer service and it asked me to record my name. I only gave my first name. Agent Bourne happens to answer my call. I told her that she called my brother regarding me. She asked for my brother's last name and looked up my "case" and after a while said, "Mam, you can disregard the call. The case is closed." Case? What case? I didn't get into any credit trouble or commit a crime!!! I asked, "How did you get my brother's phone number?" and she only replied, "mam, the case is closed." I said, "What case? What is it about?" and she insisted that the case is closed. I looked up General Investigations Unit online and I read from other 866 numbers that were reported online since nothing came up under the 213-226-0847 search. This General Investigations Unit seem to be using illegal tactics to get your attention using that "if this is an emergency, please hang up and dial 911." Really??? I am not running away from creditors and if I owe any money, I am making monthly payments. I tried reporting them to BBB but they require a full address of the harasser.
Anyone else got a call like this?