They've landed in Brisbane now.  Aussie number is 2801 47593. Yesterday had a call from an Indian gent named 'Chris' who claimed to be from Microsoft support and said we had reported computer running slowly.  My husband took the call, and assumed I had made the report.  I am very annoyed, as I wasn't thinking straight and was persuaded to sign up to supportonclick.com for 3 years.  Was told that included in the deal was the latest Office package and Malwarebytes.  Turns out that the Office package is Openoffice (not Microsoft) and is free anyway.  Same with the Malwarebytes, which I don't even need, as I have trend micro.  Who can we report these guys to?  Any ideas?

Immediately call your credit card company and request a chargeback.
Tell them you are reporting this to the local police.
Also call the phone provider - is it Telstra?

Just got the same thing in Brooklyn NY. They knew my last name and that I was using XP, but that could just be phonebook/guessing. He claimed to be a microsoft technician. I asked for verification of who he was and he just kept repeating the same stuff, and gave me the number 1-212-796-0581 to call. He hung up as I kept pressing. I called from a different phone and they answered as Support On Click, but I called Microsoft and they didn't seem to know what that was.

I've just had a call from an Indian guy called David telling me I had downloaded unwanted files and had filed a report online. I was not aware of having done this and so had asked for further details. He then said to switch on my computer and go to www.supportonclick.com.  I then asked for his phone number and said my husband would ring him back later then I came and did a search on the website name and found this.

I hope it was a cold call and they have not got my details from a virus.

My son Laptop crashed and the next morning I was scanning his Laptop with difference virus, Trojan and so on software. Still sitting on his Laptop, when this Indian Lady rang und told me that I have viruses and difference kind of spay problems on this machine!! Questioning this lady how she get my phone number her response was we buy it from difference sources! Always hard trying to get me on    www.supportonclick.com I agree it must be a scam or Trojan and or spay ware activation. My junior was on a free internet game page when it happened. (playing star wars / car games and so on