Oct 5, 2011
Claims to be from Multiplan (health insurance entity) wanting to "verify" medical provider information. When I told them we didn't give out information over the phone, but would need a written request along with authorization from the provider, he told me he just wanted to "verify" what they had, and he could probably get it from the hospital website, to which I replied "then you probably should do that since we won't be able to respond over the phone" at which point he hung up on me. This group calls our office at least 3 times per week from various numbers trying to get doctor's information. We never, ever give them anything. What with all the MEDICARE/MEDICAID fraud these days, no reputable insurance company would operate this way. Not to mention, of course, since any hospital and most doctor's offices have contracts for participation in managed care plans, they would be doing updates periodically if they wanted to be paid. Bunch of losers.