Sep 17, 2010
I have a card with them, but there is no balance (it's an emergency card for when I travel). The woman who calls has a very very thick Indian accent and can't pronouce my name, no matter how hard she tries. I literally cannot understand a word she's saying, and the last time she called, I very calmly and nicely told her that I was having trouble understanding what she was saying, and she got all mad and started yelling! So I hang up, and she calls right back and tells me that they're going to cancel my account if I don't start answering their calls, but she can't even tell me why she's calling!