Jan 28, 2009
OMGOSH...The exact same thing happened to me.I mean exactly.They asked for my minor step daughter,I said she wasnt home and asked who was calling and they said well obviously she isnt home I will call back later.I proceeded to to tell him she was a minor and he hung up.I called the # back and someone answered the phone and I was telling them what had happened and told him that maybe they need to coach their callers on how to handle calls.He hung up on me. I called back and someone answered the phone and I asked to speak to a supervisor.He said can I help you and i said yes I want to talk to a supervisor.He says whats the problem I told him the problem is I want to talk to a supervisor someone who is over the callers that call peoples houses.So he said ok and guess what the same guy gets on the phone and says can I help you.I said you are the same guy that put me on hold.He said noooo im not.I said whats your name,probably a lie but he said Garrett.I played along and told him what the problem was and he says are you finished.I said yes then he starts to tell me that there are many businesses that call peoples houses and he couldnt know which one it was.I said ok so this # on my caller ID that I called you back on and you answer the phone you don't know what company it is?
Then he changes it and says we have 100's of people in this building I couldnt possibly know who it was.I told him I was filing a complaint with the BBB.....