You are wrong. There are MANY OTHER insulin pp providers. Al if which wouldn't exist if it weren't for the minimed technology. They are THE FIRST and best pump out there. The customer service is better than average but WHERE do you get great customer service? My dentist and veterinarian, small business owners. Don't [***] without reason. Minimed doesn't have to kiss your [***] for your business. Quit bitching and switch pumps. Frank