Jul 11, 2010
i think for the most part these folks are not telemarketers. my company uses their services for web hosting, and due to the nature of their business, things can and do go wrong at all hours. since these calls are usually going to techies whove specifically requested a callback (like me), that's not a problem. and rackspace can't really be blamed if they get a wrong phone number from someone, and/or write it down wrong, which i suspect is what happened with these 1:30am calls, at least.