Best report
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Aug 9, 2012
I think this misinformation has been here long enough. It is impossible by definition for a debt collector to violate the Telemarketing Sales Rule, which backs the federal DNC registry. The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt107.shtm
Second, a collection agent making a skip trace call must by law do exactly what "Tommy" did, mainly to not reveal any details about the debt in question or even mention "debt". If the call was made under the pretense that Jay's Mom could not be found, when DCS already had a working phone number for her, *that* would be wrong, and it's a common ploy.
But for the moment, Jay could not push any claim of "phone fraud", and in any case the FCC has very little bearing. Local police can't do much either, since debt is a civil and not a criminal matter. The Federal Trade Commission has primary jurisdiction over debt collectors. Get wise and bark up the correct tree. Below are links from the FTC and CFPB which will explain your rights and options under the Fair Debt Collection Practices Act.
http://www.ftc.gov/os/statutes/fdcpajump.shtm
http://www.consumerfinance.gov/guidance/supervision/manual/fdcpa-narrative/
Q&A: The National Do Not Call Registry
http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt107.shtm
Second, a collection agent making a skip trace call must by law do exactly what "Tommy" did, mainly to not reveal any details about the debt in question or even mention "debt". If the call was made under the pretense that Jay's Mom could not be found, when DCS already had a working phone number for her, *that* would be wrong, and it's a common ploy.
But for the moment, Jay could not push any claim of "phone fraud", and in any case the FCC has very little bearing. Local police can't do much either, since debt is a civil and not a criminal matter. The Federal Trade Commission has primary jurisdiction over debt collectors. Get wise and bark up the correct tree. Below are links from the FTC and CFPB which will explain your rights and options under the Fair Debt Collection Practices Act.
http://www.ftc.gov/os/statutes/fdcpajump.shtm
http://www.consumerfinance.gov/guidance/supervision/manual/fdcpa-narrative/