Oct 18, 2010
It's NCO Financial Systems, a large collection agency (often recognized as the worst agency for empowering illegal tactics) with various phone numbers across the nation -- even though their employees work offshore. I inadvertently missed a payment with Capital One (my first EVER missed payment in the 12 years I've regularly used the card) and before the statement arrived, the calls from NCO did. Not just to me, but to my work and my neighbors! They called all day, all night (many times anonymously) and threatened to criminally prosecute me unless I paid the balance in full on the phone (note the illegal tactics used). The calls continued well after I made a payment to Capital One that returned my account to good standing. Calls to Capital One were fruitless, as Capital One itself now offshores its call centers.