Feb 4, 2015
My husband received a call from Amazon, which is what showed up on our caller ID, she had a very thick accent asking him about an order for a hole digger. He had not ordered a hole digger. He could not understand anything else she was trying to tell him, but he made it clear he didn't make such an order and she hung up. He called back that number and they answered as Amazon customer service, and a male with a strong accent answered, asked if he could speak to someone with clearer English and he was given to another person. That person was asking for information to find information about the previous call, but my husband refused to give out any information, but did give him his email address. The man on the other end said without his information , they could not see what it was about, he refused and call was ended. Not sure if someone was using his card to make this purchase from another source and was using another address for delivery, we will never know. He did go to his Amazon account to make sure that someone wasn't hacking into his account and there was not an order in the purchased area or in the shopping cart. Hopefully when he told them it wasn't his they cancelled it. I then called the US customer service number that Amazon has on their web site and they said that is was not their number but will enter this for investigation. While talking to Amazon, he checked his email and got an email from Amazon stating that that someone was trying to open an account with his MasterCard and they closed that account and cancelled all of the orders, then customer service did state that the letter was from Amazon. So, this must have be a legit number from Amazon!