Feb 2, 2016
Okay, so if anyone read this far into the thread then you're probably as confused as I was. I got two calls this morning and looked up the number and found this post. Now, it doesn't make any sense because some people swear it's a scam and others promise that it's actually amazon. So what is the deal???
Well, I just made a large purchase on behalf of my boyfriend and instantly got this call afterward. Because I didn't recognize the number, I didn't answer and immediately looked it up. Then I found this post and was seriously worried that I was being scammed. Then I tried to log onto my amazon account and I was locked out (even after changing my password). So, I called amazon, and they claimed that they had no record of my earlier purchase (all in the same day). I even gave the order number and they couldn't find anything. I asked if I should place the order again and the Amazon rep said yes, and that the issue might be because I ordered from a third party (not amazon) and the company was worried that my card was fraudulent.
So, I changed my password, again. After talking to the rep, this worked. I placed my order, again. (nothing happened to my bank account after the first order and there was no 1$ charge). And once again I got a call from the same number. This time I answered, being aware that I should absolutely NOT give out any personal information and it was a woman that clearly spoke English (did not sound foreign at all) and simply asked if I made a charge on Amazon for the exact amount that I had. I confirmed that I had made a large process and she said okay, because if not I can cancel it. I assured her that it was fine and now my order is processing and I have access to my account.
What I think is actually happening is that someone else (not this number) IS making fraudulent charges and this is a number that calls to verify any suspicious activity. So, yes, it's possible that some accounts were hacked, but not by the representative on the other line. Also, I suppose it's possible that scammers have a way to copy the number so it appears as if amazon is calling to verify a purchase.
Long story short, if you recently made a large purchase on Amazon, answer it. If not, check you bank statements immediately and change your Amazon password.