Aug 8, 2012
They called my senior citizen mother this morning, telling her they are a sub-contractee for Windows Operating system, and that her system was infected--that they could see that see downloaded malicious files for questionable websites. The caller sounded like he was from India perhaps, and she had a hard time unde4rstanding him, so asked to speak with someone else. A woman then it on the phone, who had an accent, but less pronounced, and told my mom the same thing. My mom asked for their phone number (she doesn't have caller I.D.), and they finally gave it to her. She then told them that I am her tech-support provider and she wanted to check with me about it.
I then called them, and after about 10 rings (the first ring sounded distant, then switched to a more local-sounding ring), they answered saying "Get Easy Tech" in a very, very think accent. I explained why I was calling--that I wanted to verify who they are and why they were calling my mom. He gave me the same schpeil.saying her computer is infected. I repeatedly asked how they could possibly know this, and was finally told some B.S. about Windows Operating System "told them it was infected", and that they are sub-contracts for W. O.S. because W.O.S. is too busy to contact customers themselves.
I asked for their website address, and was told it's GetEasyTech.co.uk, and further told that they are a UK company however they "have a Seattle office". I told them to take her number off their call list, and that if they call her again, that I had instructed her to record the call. I then called my mom and suggested she report the call to the AZ. Attorney General, which she said she would do.
Preying on anyone, much less senior citizens, should not be tolerated.