Apr 3, 2010
This number called me saying I won a 2 night 2 day cruise to the bahamas. When they asked for a credit card number I asked for a webpage or an email confirmation, and they said I could go to grandcaribbeancl.com and sign in with my reservation number after 48 hours where I could get all the details. I normally know better, but I am actually hospitalized at the moment with an infection in my bone, and was on some pain meds. I talked to 3 different people, very pushy, and finally agreed to only pay $118 in port taxes and an extra $99 for an ocean view cabin. Total is for $217, and at the end they tell me I have to do some tour of their Lucaya Resort, which they failed to mention until the end. Oh, and they reserve the right to charge an extra $9 per person per day if the fuel costs more than $40/barrel. Which, hello, barrels of oil are at over $80 right now.
After looking up their "customer service number" (18002218200), I found many other people scammed by this company, and fortunately only called yesterday. The best advice I saw so far is having the credit card company on the call with you while you speak to these manipulative people (even if it's legal, it's certainly unethical) and so when they try to tell you that you cannot cancel, you're credit card company can explain to them the FLORIDA LAW stating you have a right to a full refund within 30 days.