Who is this?

Eastern Account System, Inc.
Contact Information:     Matthew Schuster, Account Manager
     P.O. Box 837
     Newtown, CT 06470
     Phone: 800-750-6343 (218)
     Fax: 203-426-9630
     Email: matt_schuster@easternaccounts.com
     URL: http://www.easternaccounts.com
Description:     Eastern Account System of CT, Inc. is an industry leader in healthcare debt recovery. We are a full service collection agency with services that include self-pay/patient balances as well as 3rd party insurance follow-up. We take pride in adapting our services to provide our clients with a customized collection program to fit their needs. Please contact us for more details or visit our website to see specifics on all that we have to offer.

who ever answers your phone is rude as hell. I asked who was calling and she told me to wait till they called back to find out who it is. She said her name was Sandy

They just called my cell and the woman who left the message just literally "told me" to call.  Not asked me--told me!  Totally unprofessional!
And get this!  This is from their website:  "Eastern Account System adds the latest in Voice Analysis Solutions to improve customer experience and increase our success at recouping uncollected revenue. With voice recognition technology, we can now monitor live conversations between our agents and customers to detect and analyze emotion levels."
So what the heck does that mean?  They need to try that on their own staff!

Guess how soon I will be calling her back?  ;)

UNKNOWN SUSPICIOUS TIMING CALLER.