Got a call today as well - they had some of my info correct, some wrong, and my wife wisely refused to deal with the guy.  He left an 800 number to call back prior to midnight - the number was one digit different from the customer service # on MEDCO's website.

I called the published number and spoke to a rep.  He was able to confirm that I had been called - due to an open balance on my account, and he knew all the details of the call to my wife. He couldn't explain why the original caller screwed up our address.

So, I'm guessing that it's a contracted call center.

Its Medco, they call a lot to get you to switch over to their mail order prescription service. I've told them repeatedly to remove me from the call list but they don't listen. '

The past two days have been receiving calls from 201-891-1029 which shows are MEDCO on caller id.  I called back and asked to be removed from their list and was told they can't because I wouldn't answer personal questions.  SCAM I believe be careful.

I called this morning at 4:45am ET and spoke to a live person very fishy.

The [***] at Medco can't figure out where to send my work / insurance mandated long term medicine.  It's as simple as that.  I use two addresses for particular delivery purposes.  The first address is a post office box for dry or non-temperature sensitive meds.  The second address is specifically for UPS overnight delivery of temperature controlled meds such as insulin or glucometer sticks that should not be exposed to other than room temperatures.  Well..........it appears that the brainiacs at Medco cannot figure out which meds are temp sensitive and which are not.  After spending the excessive and inordinate amount of time to order ONNLINE via a multitude of passwords and slow Medco computer servers complete with email verification of the order, I receive a telephone call two days later stating that my order cannot be processed without verification of my shipping address.  What in the hell do those folks think I spent so much time online doing two days previous?  I ordered the meds and verified my shipping address at that point in time.  What happened to that information?  Was it tossed into cyberspace?  I mean, what's the point in going through all the trouble to access my account online.......give med ID numbers........verify shipping addresses.......and every other little stinking detail they make you do online in order to accept a prescription renewal.......when two days (48 hours) that the prescription should have been enroute later this stinking Sunday morning wake up call wants me to verify information that they already have?????  Is Medco living up to my expectations of delivering life sustaining meds for my family when they can't even handle a order and process it safely?  I think not.  I'd rather order my meds from my local pharmacy.  But, NOOooooooo.  Medco makes me order them three months at a time and blames it on my employer's insurance contract.  It's stupid and irritates the pure hell out of me.  But, if anyone reads this and sympathizes with my plight, enjoy the fact that we're in this together and misery loves company!

"Michael" from "Medco account receivables" - 201-891-1029 - on some bogus order.  The number they supposedly call from is busy when you call back and the toll free number they leave 800-517-6043 is a fax.