Apr 28, 2010
This is Medco. They call me about once a month trying to convince me to get 90 day mail orders instead of 30 days at a time at my local pharmacy. They also try to convince me to get generics to "save money". I have informed them each time they have called for the last 10 years that I have double insurance, and therefore no copays, and I ask what the exact benefit is to making my prescriptions more complicated. They sit in silence for 20-30 seconds before saying "This is a courtesy to you!" in a cheery voice (obviously I stump them and they go to the default line on their script.
It is legitimate. They do have my prescription information that nobody else would have. They are merely looking to save themselves money and make your prescriptions more complicated for you. Legally they can call you whenever they want because you are an existing customer and the "do not call" list doesn't apply to them if Medco is servicing your prescriptions for your medical insurance company. I've just learned to hit the "ignore" button when they call. It saves us both the trouble!