Jul 17, 2013
Just bought a new computer. Haven't had it for more than 2 weeks and I've already gotten 2 calls from mysterious heavy accented woman/women claiming to be from Microsoft or Windows. She claims I have a problem, wants me to turn on computer, she is trying to help. I say no way, give me a phone number. First time, she hangs up. Tonight (7/16/13) a similar experience, but she gives me 201-620-3170 when I ask for a phone number. I ask who or what is it and she tells me it's a Help Support Line. She says to ask for her, "Nancy Wilson," Oh, really?-- I have to ask her name several times, because her accent is so heavy, I don't understand what she is saying. In the background, I hear lots of noise from multiple people, probably all on phones doing the same. At end of call, I look up the phone number online and here I am reading everyones posts. So does anyone know how to get rid of them once and for all and what is clueing them in?