Nov 21, 2014
I got a call a few weeks back stating they were from Grainger and wanted to know the production managers name, I didn't think much about it when I told her his name, but then when they hung up I thought that was strange they didn't want to talk with him. Then yesterday, I get this call from a very rude and obnoxious lady who asks for the Jon (our production manager) here is the conversation:
Her: Is Jon XXXX your production manager in?
Me: No, he is out at the moment, may I take a message?
Her: Is there a cell phone he can be reached at? Larry the branch manager of Interstate Mechanical would like to speak with him.
Me: No, but if you can give me Larry's number I can have Jon call him..
From this point, she got very rude
Her: Well, I am only a temp lady and I don't know Larry's number. I think is probably about the water in the back of the building.
Me: Okay, well I am the office manager and I actually take all of the water calls.
Her: I think Larry would be very offended that you won't give me his number.
Me: Well Ma'am again, I am the office manager and I take all of the water calls. If Larry would like to speak to me directly I will be leaving the office soon and he can call my cell phone. xxx-xxx-xxxx.
She then hangs up and I never got a call.
Today, I get a call, from the same lady her voice is annoyingly recognizable, asking for the Jon, and when I say he is not in she asks for is cell phone. Again, I state I cannot give that information out and I would gladly take a message. She then asks when he can be reached. I tell her he is in an out all day long and there is never a guarantee when he will be in. Again, I tell her I will take a message. She tells me that she will try back again and hangs up.