Sep 20, 2011
Called again today. Agent gave his name, then the name of the company, stated so fast and in such a low tone that I couldn't quite make out what he said, although I could tell that it wasn't Advantis. When I asked him to repeat his company name he asked if I handled our Frontier account. When I again asked him his company name, he repeated his name and company (again unintelligible, but definitely not Advantis) and then stated his company was helping Frontier to be in compliance with the new fees, then asked if I was in charge of the Frontier bill again. Hung up when I told him that I wasn't confirming anything until he clearly told me the company name. Am I the only one who has talked to this idiot since June?
Caller ID reads New Jersey.