Feb 6, 2008
I got a call this morning from (201)228-1061. The auto message started out saying they had important informantion regarding the warranty on my vehicle and to clear up the matter immediately. So I pressed the number prompt for customer service (knowing it was solicitation) to get them to give me more information on their company - the reason for calling me and to be removed from their call list. The man was awfully rude from the start. He gave his name as Steve. I always remember their names for accountability. I said I was waiting for customer service to inform me of the nature of the phone call. He immediately asked for my vehicle i.d. number. I asked why. He quipted back, "Do you or don't you want the warranty for your vehicle?" I replied "You all called me, and I'd like to know the nature of the call". He said "Do you want to continue to pay out of your pocket for repairs or do you want a warranty?" I said that I was attempting to get details about the business first before I gave out information and again they called ME I didn't call them. He nastily snapped back, "Well if you don't want it, next time just press 2!" Then the unprofessional brut hung up on me. I called the number back several times to speak to a manager, but all I got was a busy signal. They're up to NO GOOD - preying on unsuspecting victims in some way.